Privacy Policy

Terracloud thanks you for visiting our website and for your interest in our company. We take the protection and security of your data entrusted to us seriously and want you to feel safe and comfortable when you visit our website and use our offers.

It is important to us that you know which personal data are collected when you use our offers and services and how we use them afterward.


As far as Terracloud Technology processes personal data, this is done for the purposes specified in this data protection declaration. The range of services includes advice, testing, tests, and reports as well as certification and training. The objectives are reliability, safety, and quality.



We collect and store the IP address assigned to your computer to transmit the content of our website you have requested to your computer (e.g. texts, images and files made available for download, etc.) (cf. Art. 6 para. 1 lit.b GDPR). We also process this data for misuse detection and tracking. In this respect, the legal basis is Art. 6 Para. 1 lit. f GDPR. Our legitimate interest in data processing is to ensure the proper functioning of our website and the business conducted through it.


Personal data will also be processed if you provide it to us voluntarily, for example in the context of an inquiry or booking or the ordering of information material or a newsletter. The legal basis is Art. 6 Para. 1 lit. b GDPR. The data processed by us includes customer data, employee data, and data from suppliers, insofar as this is necessary for the purposes stated in this data protection declaration.

If, as described above, we process your data to receive and process your respective inquiry, booking, or (newsletter) order, you are contractually obliged to provide us with this data. Without this data, we will not be able to process it accordingly.

If you have consented to the processing of personal data (cf. Art. 6 Para. 1 lit. a GDPR), you can revoke your consent at any time without affecting the legality of the processing based on the consent until the revocation.


As a rule, your details will not be forwarded to any other companies for processing.

If necessary, information can also be processed by our partners, however, only if this is necessary for the purposes stated in this data protection declaration or if the other company acts as a service provider/processor who is bound by instructions.

We sometimes use service providers who process data on our behalf (e.g. for email marketing, software development, or support in processing customer inquiries). In the cases described here, the information is passed on to these third parties to enable further processing. The external service providers are carefully selected by us and checked regularly to ensure that your privacy is preserved.

The service providers are instructions-bound service providers/contract processors and are accordingly obliged by us, among other things, to treat your data exclusively per our instructions and the applicable data protection laws. In particular, they are obliged to treat your data as strictly confidential; you are also prohibited from processing the data for purposes other than those agreed.

The transfer of data to processors takes place based on Art. 28 Para. 1 GDPR.

We also do not sell your data to third parties, nor do we market it otherwise.

However, your personal data will be passed on to the law enforcement authorities and, if necessary, to damaged third parties without your express consent if it is necessary to investigate illegal use of our services or for legal prosecution. However, this only happens if there is concrete evidence of illegal or abusive behavior. A transfer can also take place if this serves to enforce terms of use or other agreements. We are also legally obliged to provide information to certain public bodies on request. These are law enforcement agencies, authorities that prosecute administrative offenses and financial authorities.

The transfer of this data is based on our legitimate interest in combating abuse, prosecuting criminal offenses and securing, asserting and enforcing claims, provided your rights and interests in the protection of your data do not prevail, Art. 6 para. 1 lit. f GDPR.


Transmission to third countries is currently not planned, otherwise, the corresponding legal requirements will be created. In particular, you will be informed about the respective recipients or categories of recipients per legal requirements.


Terracloud Technology uses technical and organizational security measures to protect your data made available to us against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. This also applies if external services are used. The effectiveness of our security measures is checked and the measures are continuously improved in line with technological developments. When entering personal data, it is always transmitted in a highly encrypted form.


A cookie is a small data packet (text file) that your browser saves on your device on the instructions of a visited website to “remember” information about you, such as your language settings or login information. We set these cookies and call them first-party cookies. Depending on which of our websites you visit, we can also use third-party cookies – cookies from a different domain than the domain of the website you are visiting – for our advertising and marketing measures and for understanding your surfing behavior on the website (e.g. which page You visit or how long you are on the individual pages).

In particular, we use cookies and other tracker technologies for the following purposes:

  • Support of your navigation,
  • Support with registration for our events, with registration and your feedback function,
  • Analysis of your use of our products, services, and applications and
  • Support our advertising and marketing measures (including behavioral advertising).

Below you will find a detailed list of the cookies used on our websites. To keep an accurate list, our website is regularly scanned with our cookie scanning tool. We divide cookies into the following categories:

  • Strictly necessary cookies
  • Performance cookies
  • Function cookies
  • Targeting cookies

You can reject any of these cookie categories (except for the necessary cookies). To do this, click on the “Cookie Settings” button at the bottom of the page. While this data protection declaration covers all websites, services, and events, every cookie notice that you find on our websites only applies to the present website. Also, this does not apply to our services.


To better adapt this website to the needs of our customers, we analyze visits to our website. We use your IP address, which we anonymize beforehand (and possibly similar numbers that are exchanged between computers during normal internet use) to be able to analyse data, including via the one on Terracloud Technology visited pages, via your browser and your computer. Cookies are also set for this. Our cookie only contains a unique number to recognize you on our website, but not on third-party websites. The stored data is only evaluated for statistical purposes, in particular, the IP address is not associated with a specific person. Disclosure to third parties does not occur.


This website uses Google Universal Analytics, a web analytics service provided by Google Inc. (“Google”). Google Universal Analytics uses so-called “cookies”, text files which are saved on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is usually transferred to a Google server in the USA and stored there.

IP anonymization has been activated on this website so that the IP address of Google users within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area is shortened beforehand. The full IP address will only be transmitted to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website and internet use to provide. The IP address transmitted by your browser as part of Google Universal Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link Download and install the available browser plug-in.

You can prevent Google Universal Analytics from collecting data by clicking on the following link. An opt-out cookie is set that prevents the future collection of your data when you visit this website: Deactivate Google Analytics


This website uses the Captcha service provided by Google to ensure that our website is used by people and not by a computer program or bot. This service is provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. You can find more information on reCAPTCHA and Google’s privacy policy at the following links:


This website uses the Google Maps API to display geographic information. When using Google Maps, Google (Google LLC 1600 Amphitheater Parkway, Mountain View, CA 94043) also collects, processes, and uses data about the use of the map functions by visitors to the website. You can find more information on data processing by Google in Google’s data protection information: