Cyber Security Implementation and Management

A computer network assessment will help you begin a cybersecurity plan to mitigate the largest risks to your business.

Most experts recommend that businesses start by having a strategic approach to cybersecurity. This strategic approach should include plans to secure existing systems and keep your business secure going forward.

A comprehensive cybersecurity plan needs to focus on three key areas:

• Prevention: Solutions, policies, and procedures need to be identified to reduce the risk of attacks.
• Resolution: In the event of a computer security breach, plans and procedures need to be in place to determine the resources that will be used to remedy a threat.
• Restitution: Companies need to be prepared to address the repercussions of a security threat with their employees and customers to ensure that any loss of trust or business is minimal and short-lived.

IT Compliance

Organisations face an ever-increasing list of statutory, regulatory, contractual and legal compliance obligations.

Compliance issues should concern the board, not just the IT department, and include issues of Data Governance, the Data Protection Act (POPIA, GDPR and ISO compliance), Operational Risk, Information Security, and Industry Best Practice.

Security Awareness Training

Your staff pose the highest risk for IT security, they have to be made aware of the possible threat scenarios.

This is the only way to maintain a high level of security. The existing IT security concept in the company can only be implemented if the employees know it and follow it. In order to identify possible threats at an early stage, ward them off and prevent consequences from occurring in the first place, the training tries to increase the security awareness and security knowledge of the participants.

Security Reviews and Compliance

Criminals continually find new ways to exploit business networks and steal sensitive data.

Our security and compliance reviews let us identify external business network weaknesses and validate compliance with regulatory standards through vulnerability scanning.

If your network is left unprotected, thousands of potential entry points on a business network are available for criminals. As new ways to access these entry points are invented daily, checking your external business network for vulnerabilities is crucial at regular intervals.

As part of our audit review and recommendations, one of the tasks that we perform is an external vulnerability scan. This is to identify if there are any security holes in the network that exposes the company to an external threat. It also identifies if a company is compliant to Data Security Standards, notable PCI DSS compliance and if not, we help bring them in line with them, plugging those holes to ensure maximum protection and “ring-fencing” from external threats.

Another significant security issue that a lot of companies do not know much about is Data Leakage and many do not even realise the huge impact it has on their business and their clients.

The way employees use company data, document storage, web browsing, and email is quite insecure and largely uncontrollable when you think about what they are doing with it.

Occasionally employees also use company data for personal gain especially when moving jobs, which is a major threat when you are competing with similar service companies.

The main problem is, as soon as any of the scenarios above occur, your confidential, company and client information has already leaked out of your network and is completely out of your control in regards to how your data will be used.

More worryingly, you are not even aware when these instances happen (and from recent client audits they happen frequently). Not-to-mention the legalities and professional body intervention if client information is leaked externally.

Every company is at risk of data and security issues, and the requisite prevention and protection solutions should be set up to ensure that your intellectual property data remains in-house and not used out-of-house.

IT Asset Management

So many businesses have IT systems that have grown as the business has grown.

That is fine, but when it comes to understanding your own systems, or having a third party support them, you need to understand what you have.

This exercise in itself will often reveal issues in the way the system is put together and may also reveal security or business continuity issues that you may be unaware of or that have been overlooked by your existing supplier.

For example, who last checked that the backups actually did work or whether that second internet line will actually kick in when the main one goes down?

Maybe you assume that your IT provider has all your passwords, but have you ever asked for a definitive list?

We complete an in-depth audit of your IT systems, software, and connected services and give you a comprehensive picture of what you have and don’t have.

The audit can be a self-contained project, but more often it is part of a larger audit that reviews your business continuity, disaster recovery and gives overall recommendations based on your IT strategy, which we can also help with.

Managed Backups and Monitoring

Are you worried that your backups aren’t actually working?

Or maybe you are worried that the backups are completing successfully, but are either too nervous to actually see if you can restore anything from them, or you are not sure how? You are not alone!

In the vast majority of clients that we see they have a backup system in place that was set up when the server was installed and has never been checked since. Everyone is ‘hoping’ that it will work when there is a problem or disaster but at Terracloud Technology, hope is just not good enough.

Time and time again we have come across failed backups, missed files (the important ones of course),  and it simply is not acceptable when a business is reliant on these for disaster recovery, business continuity, and data loss prevention.

At Terracloud Technologies we have a proven backup methodology as well as different types of backup solutions that have saved clients from a potential loss of business, from system downtime or deletion of data. Whether local or hosted backup technologies, we recommend the right backup solutions to work for your business and your recovery time and data objectives.

IT Consultancy

For any business, employing skilled people to help drive your company processes and development forward is a costly resource.

However, without the knowledge and experience from these individuals, companies run the risk of becoming stationary, stagnant and in potential jeopardy of complacency.

Knowing your competition is also an extremely important part of running a successful business and this also means ensuring that internal systems and processes are at their peak performance for productivity and profitability.

At Terracloud Technologies we have had many years of IT Management and IT Systems Development in multi-sector industries. We specialise in improving the productivity of internal and external hosted systems to assist you in maintaining your targets and hold on your market.

We have relationships with some of the top global software packages and hosting partners for increasing productivity and we work with you to introduce and build these systems to improve internal work-flows and departmental management.

Consultancy really means getting in an expert who can oversee a project, look at the bigger picture from a strategic point of view and then pull from their wealth of experience to make recommendations as appropriate, as well as help implement the right solutions.

We believe that great, impartial and professional advice should be available to everyone, in particular to the SME market and we are proud to be able to offer big business technology to small and medium businesses.

With this in mind, we offer our IT Consultancy on a per-project basis and also at a strategic board/management level capacity on a regular basis, so that you are able to get the right advice from the most qualified resources.